Refunds for Goods
Refund requests must be made within 30 days after receipt of your goods.
We accept refund requests for goods sold on our Site for any of the following reasons:
- Good is broken.
Refunds do not apply to the following goods:
- All Sale Items; and
- All Skincare products that have been opened.
Refunds for Services
All services sold on our Site are non-refundable.
Conditions: Refund will be processed for items that are returned to Oo Spa within 30 days of purchase. Items returned after 30 days will not receive a refund.