What are your delivery times?
Delivery times vary. Please allow for 1-2 business days for your order to be processed. Once shipped, please allow up to 10 days for domestic shipping and 25 days for international shipping.
Can you provide worldwide shipping?
Yes we can. However, if you have any issues, please email us at firstname.lastname@example.org to enquire about shipping outside of Canada & USA.
How can I cancel my order?
Please contact us at email@example.com to cancel an order. Orders cannot be cancelled once they have been shipped.
Do you ofer exchanges or returns?
We provide a 60 day refund on all products except for sale items and the Luxe-Skin Revitalizing Device. Exchange is available on all unopened products within 60 days.
How do I return my product?
Return can be processed in store or by shipping the product to our Vancouver, BC location at 105-1428 Granville Street, Vancouver, BC, V6Z 1N2. Please contact us at firstname.lastname@example.org for more details.